Frequently Asked Questions

What materials are used in D’Azur jewelry?

At D'azur, We craft stunning pieces featuring a luxurious layer of 18k gold plating over durable stainless steel. Our innovative anti-tarnish finish ensures your jewelry retains its brilliant glow, while the hypoallergenic stainless steel base provides exceptional comfort for even the most sensitive skin. This material is waterproof & tarnish proof, but must be taken care of.

Is D’Azur jewelry water-resistant?

Our materials are waterproof & tarnish proof, but must be taken care of.

Keep Chemicals Away: Harsh chemicals like perfumes, lotions, and cleaners can tarnish or damage your jewelry, so avoid exposure.

Store Smart: Prevent scratches and tangles by storing each piece separately in a soft pouch or lined box when you're not wearing it.

Clean Gently: Use a soft, lint-free cloth to maintain shine. For a deeper clean, mild soapy water works, but ensure your jewelry is completely dry before putting it away.

D'azur is not responsible for jewelry that is damaged due to poor care.

How should I care for my D’Azur jewelry?

Keep Chemicals Away: Harsh chemicals like perfumes, lotions, and cleaners can tarnish or damage your jewelry, so avoid exposure.

Store Smart: Prevent scratches and tangles by storing each piece separately in a soft pouch or lined box when you're not wearing it.

Clean Gently: Use a soft, lint-free cloth to maintain shine. For a deeper clean, mild soapy water works, but ensure your jewelry is completely dry before putting it away.

D'azur is not responsible for jewelry that is damaged due to poor care.

Do you ship internationally?

We are working to offer global shipping to all destinations.

Do you have Return Policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us atdazur.sales@gmail.com. Please note that returns will need to be sent to the following address: 12556 NE 14th 33161

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question atdazur.sales@gmail.com.

Are your products suitable for people with sensitive skin?

Our innovative anti-tarnish finish ensures your jewelry retains its brilliant glow, while the hypoallergenic stainless steel base provides exceptional comfort for even the most sensitive skin.

How do I track my order?

When an order is placed, Shopify sends an order confirmation email or SMS (depending on what contact information you provided at checkout). This notification includes a link to their unique order status page.